Shipping & Delivery Policy

Shipping Regions & Limitations
We currently ship within the United States only. We are unable to ship to P.O. Boxes or APO/FPO addresses at this time.

Order Processing Time
Our typically to process all orders within 1-2 business days. Please note that during major holidays, processing times may be extended accordingly.

Shipping Times
Our standard delivery typically takes 7–15 business days depending on your location. Please note that processing times may be extended during peak seasons or holidays.

Shipping Cost
Free Shipping is offered on all U.S. orders. There are no hidden fees or tax for standard shipping.

Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your delivery in real-time through our website or the carrier's website.

Delivery Delays
While we strive to deliver your order on time, occasional delays may occur due to high demand, unforeseen weather conditions, or carrier issues. We appreciate your patience and understanding in such circumstances. If your order is significantly delayed, please contact us for assistance.

Damaged or Lost Packages
In the rare event that your package arrives damaged or is lost in transit, please contact our customer support team immediately at service@iwellmobility.com. We will work with you to resolve the issue promptly.

Other Questions?
Please contact our support team at service@iwellmobility.com for any inquiries.